Track Order

Important Note:

The United States Postal Bureau announced the eastern United States was affected by the heavy snow, since January 4, 2018 a large number of flights were canceled or delayed, the road was closed, all International packages sent to New York exchange bureau time of the United States will be greatly affected, the international parcels delivery time will process longer.


Note: Processing time usually takes between 3-7 days, but may take up to 2 weeks.
Please contact us at support@phonete.com if your tracking number is not up after 2-3 weeks.

CANCELLATION / CHANGES

If you need to change or cancel your order, please contact us immediately.  We process and ship orders quickly (we’re fast!).  Once our warehouse has processed your order, we will be unable to make any changes.    

Please note that any orders that have already been packed or shipped cannot be cancelled.