If your product is defective or doesn't work properly, let us know and we'll send you a replacement one.
We believe in our products so much that we offer a 30 day No-Hassle refund policy. If you're unhappy about your purchase, send us the product back and we'll refund your money immediately.
CANCELLATION / CHANGES
If you need to change or cancel your order, please contact us immediately. We process and ship orders quickly (we’re fast!). Once our warehouse has processed your order, we will be unable to make any changes.
Please note that any orders that have already been packed or shipped cannot be cancelled.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Attn: Jian Li
Mob: + 86 15919858359
Address: Shenzhen Xintuo Supply Chain Co.Ltd,Zhongxing Road East,Bantian Street,Longgang District,Shenzhen City,Guangdong Province,China
Post Code: 518129
Ensure that no damage to the product.
Online direct refund. Or paypal, stripe.
Refund Arrival time
Refunds usually done in 2-3 days according to different payment, the specific arrival time depends on the bank's processing time.